Cleveland Plastic Surgery Institute

Patients Reviews

I only give thus office and his they do business a one star because there Are no other options to leave a star below a one. Let me start off by saying this business is very scrupulous and deceitful in their practices. I visited Sam’s Club located in Fort/Keller, Texas in March 20 25 Sam’s Club was offering a dental cleaning/teeth whitener/veneers through A through a third-party vendor after paying $99 to this third-party vendor for a teeth whitener, and appointment was made at this dentist office. When I booked the appointment the office asked for my insurance information number one. I should have never released my insurance information to this dental office Per the dental office. They told me that the $99 that I paid for a teeth whitener was never received however, this information was not revealed to me at the store by the third-party vendor. Neither was this information that I received when I visited the office for the first visit After this office found out that I had insurance in my opinion every and anything was done so that my insurance United Healthcare could be Bill not only was this the case for me, but it was also the case with my husband. I am now in the process of trying to locate the third-party vendor so that I can get my $99 back. Also, I am working with your United Healthcare to look at my bills and claims to see if all are legit which at this point it seemed that this office charge things that should never have been charged. I never leave businesses negative reviews however I feel so strongly about this particular business and their practice and how they do not give their clients the consumers Information upfront. It would be a disgrace if I were not to leave a review in hopes to warn others before booking an appointment at this practice.

Debra T. | May 05, 2025
(...)
Friendly people.

Mary G. | Apr 25, 2025
(...)
Putting the tooth was quick painless!

Joan B. | Apr 11, 2025
(...)
Jeffrey Osborne is by far the BEST Dentist in all the Dallas Fort Worth Metroplex and he exceeds in excellence in the Keller, Southlake and surrounding cities. He truly finds a solution to any challenge he encounters. He also has an incredible personal assistant, dental hygienist in Oscar, the person who has helped in every phase of the work he is accomplishing with me. I even mentioned yesterday that every time I come to his office, I feel like I am surrounded by family members. It’s been a wonderful experience and I highly recommend Jeffrey Osborne and his dental practice, Keller Smiles, to anyone who may have a need to improve their teeth and smiles! You’ll be glad you did. I am!

Lamberto A. | Mar 20, 2025
(...)
Dr. Osborne took great care of my mom. He was kind and informative on what needed to be done. We are also satisfied with the services provided.

Jane M. | Mar 14, 2025
(...)
Friendly and courteous people. I appreciate their help and the care I was afforded.

Russell M. | Feb 18, 2025
(...)
The dentist and staff are very helpful with decisions on your dental care

Stacie W. | Feb 05, 2025
(...)
Great. Everyone is friendly and the procedure was all great.

Claude K. | Jan 16, 2025
(...)
Everyone is nice,, patient and takes time to explain process.Never liked going to Dentist until now!

Billie M. | Nov 28, 2024
(...)
Pleasant and supportive staff. Reasonably priced retainers. No smoke and mirrors. Basic good care.

Elizabeth M. | Nov 09, 2024
(...)
Excellent

Claude K. | Oct 24, 2024
(...)
Love Dr Osborne! Always a really good appointment!

Kortni W. | Oct 15, 2024
(...)
I only give thus office and his they do business a one star because there Are no other options to leave a star below a one. Let me start off by saying this business is very scrupulous and deceitful in their practices. I visited Sam’s Club located in Fort/Keller, Texas in March 20 25 Sam’s Club was offering a dental cleaning/teeth whitener/veneers through A through a third-party vendor after paying $99 to this third-party vendor for a teeth whitener, and appointment was made at this dentist office. When I booked the appointment the office asked for my insurance information number one. I should have never released my insurance information to this dental office Per the dental office. They told me that the $99 that I paid for a teeth whitener was never received however, this information was not revealed to me at the store by the third-party vendor. Neither was this information that I received when I visited the office for the first visit After this office found out that I had insurance in my opinion every and anything was done so that my insurance United Healthcare could be Bill not only was this the case for me, but it was also the case with my husband. I am now in the process of trying to locate the third-party vendor so that I can get my $99 back. Also, I am working with your United Healthcare to look at my bills and claims to see if all are legit which at this point it seemed that this office charge things that should never have been charged. I never leave businesses negative reviews however I feel so strongly about this particular business and their practice and how they do not give their clients the consumers Information upfront. It would be a disgrace if I were not to leave a review in hopes to warn others before booking an appointment at this practice.

Debra T. | May 05, 2025
(...)
Friendly people.

Mary G. | Apr 25, 2025
(...)
Putting the tooth was quick painless!

Joan B. | Apr 11, 2025
(...)
Jeffrey Osborne is by far the BEST Dentist in all the Dallas Fort Worth Metroplex and he exceeds in excellence in the Keller, Southlake and surrounding cities. He truly finds a solution to any challenge he encounters. He also has an incredible personal assistant, dental hygienist in Oscar, the person who has helped in every phase of the work he is accomplishing with me. I even mentioned yesterday that every time I come to his office, I feel like I am surrounded by family members. It’s been a wonderful experience and I highly recommend Jeffrey Osborne and his dental practice, Keller Smiles, to anyone who may have a need to improve their teeth and smiles! You’ll be glad you did. I am!

Lamberto A. | Mar 20, 2025
(...)
Dr. Osborne took great care of my mom. He was kind and informative on what needed to be done. We are also satisfied with the services provided.

Jane M. | Mar 14, 2025
(...)
Friendly and courteous people. I appreciate their help and the care I was afforded.

Russell M. | Feb 18, 2025
(...)
The dentist and staff are very helpful with decisions on your dental care

Stacie W. | Feb 05, 2025
(...)
Great. Everyone is friendly and the procedure was all great.

Claude K. | Jan 16, 2025
(...)
Everyone is nice,, patient and takes time to explain process.Never liked going to Dentist until now!

Billie M. | Nov 28, 2024
(...)
Pleasant and supportive staff. Reasonably priced retainers. No smoke and mirrors. Basic good care.

Elizabeth M. | Nov 09, 2024
(...)
Excellent

Claude K. | Oct 24, 2024
(...)
Love Dr Osborne! Always a really good appointment!

Kortni W. | Oct 15, 2024
(...)